FAQs

You need to make sure your vehicle is compatible and have a connected service account.
Please contact your vehicle dealer to set up an account. Normally, the account is provided at the time of purchase.
Being “connected” means that your vehicle has a cellular modem built-in to connect internet. - 80% of vehicles sold in the U.S. today are connected.
KeyConnect is encrypted with bank-grade SSL/TLS 1.2 security protocol.
A variety of reasons can prevent a car from connecting from KeyConnect. Invalid credentials, Vehicle Incompatibility, Wrong geography.